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by: Cygnus Book Club

Do you come away from work conversations wishing they'd gone better? Does miscommunication impact your productivity? Are you overwhelmed by emails and meetings? In this practical and highly effective guide to great communication at work, Rob Kendall combines hard science, real-life case studies and practical suggestions for how to:* Make meetings more effective* Manage information overload and stop work spilling into your home life* Negotiate and find your voice * Have any conversation, in any circumstance with anyone at workIrrespective of your role, and whether you communicate face-to-face, via email or phone, or online, Workstorming is the essential survival guide for smart working in the information age.